COVID-19 RESPONSE
We are here for you.
We understand the difficult times we are all facing, and Kelly BMW has taken unprecedented steps to remain open and ensure your safety. We have always emphasized the daily cleanliness of our facilities. However, at this time we are taking extra precautions to clean and sanitize each department on a more frequent basis. Every vehicle is cleaned inside and sanitized before and after test drive’s before and after loaner use as well as when picking up or dropping off vehicles for service.
We have reduced staff by having our employees work every other day, as we are doing this to comply with the spirit of the stay-at-home order. Our store will remain open Mon-Fri 7:30 am to 6:00 pm and Saturday 9:00 to 5:00 pm.
We can arrange for pick-up and delivery.
We will do everything possible to minimize your time during your visit.
We will only accept credit/debit card transactions to maximize social distancing.
We can communicate with you via phone, text, live-chat, email, or “contact-us” at kellybmw.com
On-line real-time service appointment scheduling is active or call (614) 428-0049 and speak with our scheduling coordinator.
Have a question on a new vehicle or pre-owned vehicle? We are still here to help and take care of your needs. Submit a lead from www.kellybmw.com on the vehicle of interest.
- Bill Reifsteckm
- Steve Topolosky
- David Migliore
- Tom Augustine
Contact your preferred Pre-Owned Client Advisor:
- John Zimmerman
- Chris Nutter
- Nate Lee
- Bob Brouillette
Contact our Management Team:
- Service Manager: Brian Carter – Phone: (614) 428-0049 ext 432
- New Car Manager: Eric Robare – Phone: (614) 428-0049 ext 420
- Pre-Owned Manager: Mick Turner – Phone: (614) 428-0049 ext 460
If you have questions regarding your lease or loan with BMW Financial Services, please contact them directly at 800-578-5000.
Stay safe and we look forward to serving you soon!